Shipping & Delivery

Shipping Policy

At Excavatorexpress LLC, we are dedicated to providing a seamless and transparent shipping experience for our customers. Below, you’ll find detailed information about our shipping process, delivery times, and policies.

1. Shipping Destination

We currently ship only within the United States. Unfortunately, we do not offer international shipping at this time.

2. Free & Express Shipping

We proudly offer free shipping on all orders within the USA. Estimated delivery times:

• Standard Free Shipping: 10-15 business days
• Express Delivery: 5-7 business days ($249.00)

Note: Please ensure accurate shipping information at checkout to avoid any delays.

3. Handling Time

Orders are processed and packed within 2 to 5 business days after purchase confirmation.

4. Tracking Your Order

Once your order ships, you will receive a tracking number via email. You can track your package in real time to stay updated on its arrival.

5. Shipping Damage & Issues

If you receive a damaged item due to shipping or manufacturing defects, we will cover the return shipping cost. Please contact us immediately atcontact@Excavatorexpress.com with photos and details, and we will assist you with a replacement or refund.

6. Pickup Option

We offer local pickup directly from our warehouse. To arrange a pickup, email us at contact@Excavatorexpress.com with “Pickup Request” in the subject line. We will provide exact details and schedule a convenient pickup time.